Terms of Service

Last updated: April 20, 2026 (version 2026-04-20)

Welcome to Parallel.Pet. These Terms of Service (“Terms”) are a binding agreement between you and [Company Name] (“we,” “us,” or “Parallel.Pet”) covering your use of the Parallel.Pet website, mobile web app, and related services (together, the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to use Parallel.Pet. You must provide accurate account information, and you are responsible for keeping your login credentials secure. You are responsible for all activity on your account.

2. What Parallel.Pet is (and isn’t)

Parallel.Pet helps dog owners discover other dog owners nearby, arrange playdates and group walks, exchange messages, and leave reviews after meeting in person. We are a platform that connects people — we are not a veterinary service, a pet-care licensing body, a boarding facility, or a background-check provider. Information users provide about themselves and their dogs (including vaccination, neuter status, and temperament) is self-reported and not verified by us.

3. Meeting in person is at your own risk

Any playdate, walk, or other in-person interaction you arrange through Parallel.Pet happens between you, the other owner, and your dogs. You are solely responsible for evaluating whether another user or dog is a safe match for yours, for supervising your dog at all times, for complying with local leash laws and vaccination requirements, and for any injury or damage that occurs during a meetup. We strongly recommend meeting in public places for first encounters and confirming vaccination and health status directly with the other owner.

4. Your content

You retain ownership of the photos, videos, profile text, messages, and other content you post to the Service (“Your Content”). By posting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and transmit it solely for the purpose of operating and improving the Service. This license ends when you delete the content or your account, except that we may retain copies as required by law or for reasonable backup and safety purposes.

You represent that you have the rights to share Your Content and that it does not violate anyone else’s rights.

5. Acceptable use

You agree not to:

  • Post false or misleading information, including about your dog’s temperament, vaccination, or health.
  • Harass, threaten, or harm other users, their pets, or any animal.
  • Use the Service to sell, breed, or rehome dogs (unless we explicitly enable such features).
  • Post sexual, violent, or otherwise unlawful content, or content that infringes someone else’s rights.
  • Impersonate another person, create accounts for dogs you do not own, or operate multiple accounts to evade blocks or bans.
  • Scrape, crawl, or copy data from the Service, or attempt to interfere with its operation or security.
  • Use the Service for any commercial purpose without our prior written consent.

6. Reports, blocks, and enforcement

You can block other users and report content or behavior that violates these Terms. We may review reports, remove content, suspend features, or terminate accounts at our discretion, with or without notice. Severe violations (threats, abuse, illegal content) may result in immediate termination.

7. Account termination

You may delete your account at any time from the settings page. When you delete your account, we soft-delete your profile and your dogs’ profiles so that historical records (for example, past messages or reviews with other users) remain intact for the other party. We may retain limited information as described in our Privacy Policy.

8. Paid features

Parallel.Pet is currently free. In the future we may offer paid features (for example, boarding-related tools). If we do, we will present the pricing and any additional terms before you are charged, and paid features will be governed by the then-current Terms.

9. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components, or that any information about other users or their dogs is accurate.

10. Limitation of liability

To the maximum extent permitted by law, Parallel.Pet and its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising from your use of the Service or any in-person interaction that resulted from it. Our total liability for any claim arising out of these Terms will not exceed one hundred U.S. dollars ($100) or the amount you paid us in the twelve months before the claim, whichever is greater.

11. Indemnification

You agree to indemnify and hold harmless Parallel.Pet from any claims, damages, or expenses (including reasonable attorneys’ fees) arising out of your use of the Service, Your Content, your interactions with other users, or your violation of these Terms.

12. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the Service or by email, and we may require you to re-accept the updated Terms before continuing to use Parallel.Pet. Your continued use after the effective date of the updated Terms means you accept them.

13. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. You and Parallel.Pet agree that any dispute will be brought exclusively in the state or federal courts located in San Francisco County, California, and each party consents to personal jurisdiction there.

14. Contact

Questions about these Terms? Email us at hello@parallel.pet.